What is the process for ordering art on Pop Art Vibes?

All artworks available for purchase on Pop Art Vibes are customized to order. When you place an order with us, our artist will immediately begin working on fulfilling your request. It typically takes around 5 working days for the artist to complete your piece. Once finished, you will receive a preview photo and video for your approval. If you are satisfied, we can proceed to ship it to you promptly. The entire production timeline ranges from 2 to 3 weeks.

If, upon receiving the preview clip, you find the art unsatisfactory, you can always request adjustments or even ask the artist to redo it.

Are all artworks 100% hand-painted?

Yes 100% hand-painted.

All pieces sold on Pop Art Vibes are hand-painted by talented artists. We do not sell prints.

Can I get a preview after it is finished?

Certainly! We value your satisfaction and offer the opportunity for you to preview the artwork before it is sent out. Once the artwork is completed, we will provide you with a photo and a video for your confirmation.

Is customization available?

For customizations such as altering the size, changing the color, or making minor modifications to the artwork, we are happy to accommodate your preferences. To initiate the process, please contact us via email at vibes@popartvibes.com

Is the artwork arrived framed?

We provide multiple options for displaying the artwork you purchase from our site, including rolled canvas, stretched canvas (gallery grap), and framed options.

When it comes to frames, we offer a variety of colors to choose from, including black, white, golden, and wood (walnut).

Which payment methods are accepted?

We offer a variety of payment options to cater to your preferences. You can choose to make payments using debit or credit cards, Buy Now, Pay Later through Affirm.

Are the prices all-inclusive?

Absolutely! The prices you see already incorporate shipping fees, import duties, and sales tax. There is no need for any additional payments. What you see is the final amount you pay. Rest assured, there are no hidden costs or fees. Our focus is to provide exceptional quality canvas art at affordable prices, ensuring a hassle-free experience for our customers.

To ensure a seamless process for our customers, we take care of all shipping charges, as well as duties and taxes on behalf of the recipients of the goods. The courier will handle the payment of duties, taxes, and any other applicable customs-related charges, which will be reimbursed by us. This approach ensures that there are no additional charges imposed on the receivers of the goods.

Can I track the progress of my order?

Certainly! We ensure that you stay well-informed throughout the entire process. You will receive regular emails and updates, providing you with all the necessary information. This includes order confirmation and a tracking number for your convenience.

Our dedicated team is committed to addressing any queries or concerns you may have. We strive to respond to your questions within 24 hours. Please don't hesitate to reach out to us at any time, as we are always here to assist you.

When can I expect my order to arrive?

The painting and drying process takes approximately 10 days.

Once the drying process is finished, we will promptly ship the artwork from our warehouse. Our shipping partners enable worldwide delivery within five days to most destinations. In total, we strive to deliver your items within two weeks from the date of your order. For more intricate artwork orders, the maximum timeframe is three weeks.

It's important to note that certain external factors, such as weather conditions, flight delays, and customs inspections, may occasionally be beyond our control. However, in such cases, we will make every effort to liaise with our shipping partners and ensure the necessary follow-up. Please rest assured that we are committed to providing you with a smooth and efficient delivery experience.

Damaged Items, Returns, and Refunds

At Pop Art Vibes, our utmost priority is to provide you with a product that meets your expectations. However, if your item is damaged during transit or you experience any issues with the product, we offer a 30-day window for returns, allowing you to request a refund or replacement. For detailed information regarding our refund policy, please refer to our dedicated page.

For further assistance and more information, please don't hesitate to contact us directly at vibes@popartvibes.com. We are here to address any concerns or queries you may have.

Can I request the artist to sign the artwork?

Certainly! We would be delighted to accommodate your request. Simply drop us an email and inform us of your preference during the checkout process. We are here to listen to your needs and provide the necessary assistance to ensure your satisfaction.

Do you offer wholesale discounts to businesses?

We collaborate with a wide range of creative professionals, including architectural, landscape, and 3D designers, interior designers, real estate agents, and more, to transform projects into reality. Our expertise in art consultation spans across various sectors such as residential, corporate, hospitality, retail, catering, and healthcare facilities.

To cater specifically to our professional business partners, we offer a trade account that provides access to trade prices and special privileges on our website. Whether you are working on a comprehensive project or simply need to order a single item, our trade account is designed to assist you.

If you have a brief, theme, idea, project, or product that resonates with our ethos and aesthetic, we would love to hear from you. Please feel free to reach out to us via email at vibes@popartvibes.com if you are interested in opening a wholesale account with us.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at vibes@popartvibes.com