Frequently Asked Questions
Is the entire crafting of the paintings done by artists?
Yes. All paintings are 100% handmade by our artists. There is no printing involved in the process. Our artists only use highest-grade oil and acrylic paints.
How long does it take for the artist to finish the artwork?
It takes a total about 10 to 14 days for the artist to complete your work.
Do you ship to my country and how long is the delivery?
We ship worldwide free of charge. So, yes, we ship to your country!
After you place your order, the artist will start the painting process. Please understand that this part usually takes up to 3 weeks due to the painting and drying process.
Shipping is done with DHL express and usually takes up to 5 business days.
What if I am unsatisfied with my purchase?
If you are in any way unsatisfied with your painting, contact us within 31 days of receiving the product, and we will offer you a refund. Otherwise, you can request a redo completely free of charge.